May 5th, 2010 admin

Ever seen this error when visiting a website?

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

Our client was receiving this error each time they visited their ISP’s webmail logon page.

The problem was due to a corrupt cookie previously generated by the website. The easy solution is to delete all your cookies

To do this in IE go into Tools, Internet Options, then look for Browsing history

Press delete, then just select cookies

However, you may not want to delete all of your cookies as, after all, only one of them is corrupt.

In this case (IE and XP) – the cookies were stored under:

c:\documents and settings\<username>\Cookies

Find the cookie relating to the website you’re having trouble with, delete it and you should be able to access the site again.

Unable to switch on XP firewall? Controlled by Group Policy?

April 13th, 2010 admin

If you have a Windows XP machine which is not part of a domain and you’re unable to switch on the firewall because of the following message:

For your security, some settings are controlled by Group Policy

The fix is to :

Click Start, Run and type “regedit.exe”
Backup, then delete HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall
Restart PC

Will Office XP work with Vista?

September 17th, 2009 admin

I’m often being asked this. People assume that Office XP will only work with Windows XP – a cunning marketing plan by MS?

Office XP will run on Windows Vista fine.