November 13th, 2009 adminI’ve seen a couple of machines reporting this error now recently. Looking on google I’m not alone as there appear to be reports popping up all over the place!
The most successful solution I’ve seen so far is to download each update and manually install it. I’m still searching for a better solution as this could be very tedious for a lot of PCs! I’ll report back when I have further information.
For now – here is some further reading:
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/6daddbdd-f7b5-4ea0-9dd8-807d2954beba
http://forums.techarena.in/windows-update/1270535.htm
Posted in IT Hints and Tips | No Comments »Tags: Vista, Windows Update
October 6th, 2009 adminThis one took some investigation!
The Vista PC in question had 6 Windows Updates all failing with the same error code : 0×80071a2c. After several attempts at rebooting and installing the updates, I decided to delve deeper.
Looking in c:\windows\windowsupdate.log I found the following errors:
WARNING: Got extended error: “POQ Operation HardLinkFile OperationData \SystemRoot\WinSxS\x86_microsoft-windows-help-browser.resources_31bf3856ad364e35_8.0.6001.18702_he-il_9475a540718490ed\browser.h1s, \??\C:\Windows\Help\Windows\he-IL\browser.h1s”
Now, from what I found, the POQ error is due to Windows Update creating a hardlink between the two “browser.h1s” file locations specified above.
But the source file above doesn’t exist in the winsxs folder? At this point I had a guess.. The file mentions “browser.resources” and also “8.0″. Could this be Internet Explorer 8.0? If so – it isn’t installed on the machine and could explain the error.
So.. Installed IE 8 and the patches then went on fine!
Posted in IT Hints and Tips | No Comments »Tags: IE8, Vista, Windows Update
September 17th, 2009 adminI’m often being asked this. People assume that Office XP will only work with Windows XP – a cunning marketing plan by MS?
Office XP will run on Windows Vista fine.
Posted in IT Hints and Tips | No Comments »Tags: Office, Vista, XP
