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Watch out for fake Virus Warnings

March 5th, 2016 admin

I really hate scammers!  They prey on people through fear and I’ve seen this a lot recently.

Their latest tactic is to design a web page that looks like a virus warning.  Here are some examples:




So what’s happening – are you infected?!


All that is happening is you’re looking at a web page.   Think of it as looking at a Newspaper article that says you have a virus.   Just because it says it on the page, doesn’t mean you actually have one.

The real giveaway here is the telephone number.  Anti Virus companies don’t want you calling them!   Instead what will happen if you call the number is you’ll probably go through to a foreign call center who’ll ask to take control of your PC.  They’ll then show you the logs on your computer which will have lots of critical errors.

Now they’ll really start pushing you and telling you that you’re in trouble.  This it the fear tactic they’ll use to extort money.  In reality, these warnings are for simple things like “your iPod isn’t plugged in” (even if you don’t have one), but without knowing this they can look scary.



Just close the window.   If you’re still worried (or cant close the window – sometimes they make this difficult), then contact me.   I’ll usually be able to tell you straight away if it’s a scam or not.

If they get access to your computer, you don’t know what they’ll be installing or reading when you’re not watching.   And then they’ll charge you even more to fix what “they” put on there to cause problems.



Can’t activate Office 2013 – Error 0x80070005

January 29th, 2015 admin

This seems like a fundamental problem with activating office which I’ve seen a couple of times.

On a clean install of Windows 7, shortly followed by an installation of Office 2013 Home and Student, I get an error 0x80070005 when trying to activate?

Simple fix though!

Start Word/Excel etc by right clicking on the icon in the start menu and selecting “Run as Administrator”.

Office should then activate properly without errors.

How to block spammers from copying your Facebook Profile

January 27th, 2015 admin

This is becoming quite a common attack on Facebook accounts now.   Your friends let you know that they’re seeing new “Friend Requests” from you, but you’re already a friend with them on Facebook.   What’s going on – how’re they doing this??

Well the first thing to know is your password is still safe and you don’t have a virus!

What’s happening here is that scammers have copied your Facebook account details and are now trying to con your friends into adding them as a friend.  Once they have them as a friend, they’ll then try and extort money by pretending they’re/you’re in trouble and need help.

So what can you do to stop this from happening?   It’s quite easy really once you know how!

When you created your account with Facebook, the privacy settings allow anyone to see who your Friends are.   This is how the scammers are targeting them with the fake account.   You can disable this though:

1) Click on the Friends list in the left hand column.


2) Now click on “See All Friends”


3) And now click on the pencil icon next to Find Friends, and select “Edit Privacy”:



4) Here you can change who can see your Friends List.  As you can see, I’ve set mine to be “Friends” Only:



If your Facebook Profile has already been cloned/copied, you can report them to Facebook, by clicking on the 3 dots next to their profile picture and then click on “Report” and follow the instructions: